TRACKING INFORMATION IS AUTOMATICALLY EMAILED TO ALL CUSTOMERS OR MESSAGED VIA SMS IF THE PHONE NUMBER IS ADDED TO YOUR ORDER. IF YOU DON'T RECEIVE THIS, PLEASE CHECK YOUR SPAM FOLDER.
RETURNS RETURNS MUST BE SENT BACK WITHIN 14 DAYS AND IN PERFECT ORIGINAL SALE CONDITION, UNWORN. TAGS MUST NOT BE BROKEN. WE CAN'T REFUND YOUR ORIGINAL OR RETURN POSTAGE COSTS UNLESS PRODUCT IS FAULTY / INCORRECT.
SALE ITEMS CANNOT BE RETURNED FOR A REFUND. WE CAN ONLY ISSUE AN EXCHANGE OR STORE CREDIT ONLY.
ALL REFUNDS WILL BE MADE AS PER THE ORIGINAL METHOD OF PAYMENT. THEY ARE USUALLY PROCESSED WITHIN 3-5 WORKING DAYS OF RECEIVING THE ITEM BACK, PLEASE ALLOW A FURTHER 10 DAYS FOR THE REFUND TO REFLECT IN YOUR ACCOUNT.
TO ENTER THE RETURN CENTER SIMPLY CLICK HERE.
ADRESS FOR RETURN:
ROUGH.
C/O PRESTO LOGISTIK
UELZENER WEG 27
59425 UNNA
GERMANY