TOTE BAG

THE GARMENT WAS AFFECTED BY A PROCESS THAT RESULTS IN DIFFERENT SHADES AND COLORS.

THROUGH THIS PRODUCTION PROCESS THE GARMENT OBTAINED UNIQUE CHARACTERISTICS WHICH CONTRIBUTED TO BLEEDING OR DYE TRANSFER.

DUE TO THIS PROCESS EVERY GARMENT WILL BE EXTREMELY SIMILAR BUT WON’T BE IDENTICAL.
PLEASE BE CAUTIOUS WHEN WASHING THIS GARMENT AND TREAT IT WITH LOVE AND CARE.

TRACKING INFORMATION IS AUTOMATICALLY EMAILED TO ALL CUSTOMERS OR MESSAGED VIA SMS IF THE PHONE NUMBER IS ADDED TO YOUR ORDER. IF YOU DON'T RECEIVE THIS, PLEASE CHECK YOUR SPAM FOLDER.

RETURNS RETURNS MUST BE SENT BACK WITHIN 14 DAYS AND IN PERFECT ORIGINAL SALE CONDITION, UNWORN. TAGS MUST NOT BE BROKEN. WE CAN'T REFUND YOUR ORIGINAL OR RETURN POSTAGE COSTS UNLESS PRODUCT IS FAULTY / INCORRECT.

SALE ITEMS CANNOT BE RETURNED FOR A REFUND. WE CAN ONLY ISSUE AN EXCHANGE OR STORE CREDIT ONLY.

ALL REFUNDS WILL BE MADE AS PER THE ORIGINAL METHOD OF PAYMENT. THEY ARE USUALLY PROCESSED WITHIN 3-5 WORKING DAYS OF RECEIVING THE ITEM BACK, PLEASE ALLOW A FURTHER 10 DAYS FOR THE REFUND TO REFLECT IN YOUR ACCOUNT.

TO ENTER THE RETURN CENTER SIMPLY CLICK HERE.

ADRESS FOR RETURN:

ROUGH.

C/O PRESTO LOGISTIK

UELZENER WEG 27
59425 UNNA

GERMANY